CHRISTMAS 2021 EXCHANGE POLICY
Our hope is that you LOVE everything you receive from us! However, if any item(s) does not work for you, here are the details of our return policy:
- Tiffany Lane Boutique will accept items meeting the return criteria that are postmarked within 14 days of delivery date.
- Items must be unworn, unwashed, in original condition, tags attached.
- Please include original receipt with your return.
- Also, items must be odor and stain free (no smoke, perfume, deodorant, pet hair, makeup).
- Mailing address for returns:
- Tiffany Lane
- 804 N Thompson Ln Ste 1H
- Murfreesboro, TN 37129
- Allow three business days for returns to be processed once we receive them.
- Once a return is received, we will inspect item(s) and either accept or reject the return.
- Store credit will be applied to accepted items, and you will receive an e-mail notification.
- If any of the return criteria are not met, you will not receive a store credit.
- Rejected items will require a reshipping and handling fee at the customer’s expense. We will notify you via e-mail ONCE if an item(s) is rejected in order to arrange reshipping should you desire. Items are donated after 30 days.
- Should you receive a damaged item, please email firstname.lastname@example.org within 24 hours of delivery.
- Email subject line must contain DAMAGED
- Include your first/last name and order number in the email
- Attach photo(s) of damage
- We will respond to you within one business day
- Items in the following categories are FINAL SALE
- Bike shorts
- Any items discounted 25% OR MORE are FINAL SALE
- All clearance items are final sale.
Thank you so much for your business, we appreciate it!